Articles on: Common Upload Errors

Your eBay account requires additional information before you can sell on eBay.

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Error 120: Before you can list this item we need some additional information to create a seller's account.


This error message is generated directly by eBay and indicates that your eBay seller account requires additional setup before you can list products. This issue is directly from eBay.


Reason:

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Your eBay seller account is not set up correctly and requires a payment method for your eBay seller fees.


Solution:

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**To resolve this issue, follow these steps: ** **


  1. Log in to Your eBay Account.


  • Ensure that you have a valid payment method added for eBay seller fees (e.g., PayPal or a credit/debit card).

  • For more details, visit eBay’s help section on payment methods.


  1. Attempt to Create a Listing on eBay.


  • Try creating a product listing directly from your eBay seller account.

  • If your account is missing a payment method, eBay will prompt you to add one.


  1. Contact eBay Support (If Necessary)


  • If the issue persists, reach out to eBay support for further guidance on any additional requirements for your eBay store.


Once your eBay seller account is fully set up, you can proceed to upload your products and start selling using our application.

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If you require further assistance or have any questions, please connect with us. We will be more than happy to help you!

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Updated on: 05/02/2025

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