Articles on: Application Page-wise Information

Understanding the Settings Page in our Application.

In this guide, we will walk you through the Settings section of our application and explain what each setting.


Order and Inventory Sync Settings


  • Enable both order and inventory sync: When enabled, both your orders and inventory will sync from eBay to Shopify.
  • Enable inventory sync only: Only inventory will sync from eBay to Shopify; orders will not.
  • No order and inventory sync: Disables both order and inventory syncing entirely.


Shared SKU Inventory Sync




If multiple products on eBay share the same SKU, and you enable this setting:

  • Updating inventory on Shopify for one product will update inventory for all eBay products with that SKU.

If disabled:

  • Only the linked product’s inventory will sync, even if other products share the same SKU.


Shopify Order ID Configuration


  • Sync eBay order ID as Shopify order ID: When enabled, the eBay order ID will be used as the Shopify order ID.
  • If disabled, Shopify will generate its own default order ID.


You can also:

  • Set a prefix for Shopify order IDs: This prefix will appear before each order ID synced from eBay.


Order Tags Configuration



Add custom tags that will be applied to every eBay order synced to Shopify. Useful for identifying or filtering eBay orders within Shopify.


Order Email Sync


  • eBay provides proxy email addresses for buyers by default (e.g., [xyz@members.ebay.com]()).
  • If you don’t want any email address synced to Shopify orders, disable this setting.


Tax & VAT Settings



  • Sync tax collected by eBay to Shopify: Ensures tax collected on eBay is shown in Shopify.
  • Add custom VAT: As eBay doesn’t provide VAT in there API, you can set a custom VAT percentage. This value will be calculated and shown in the Shopify order.


Override Inventory Value


  • Useful if your Shopify products have “Continue selling when out of stock” or "Inventory not tracked" settings enabled.
  • Set a custom inventory value, which will be used on eBay, regardless of your Shopify stock.


Order Failure Notifications



Enable this to receive an email alert if an order fails to sync to Shopify.


Location Settings


  • Choose which Shopify locations to connect.
  • Only selected locations will have their inventory synced with eBay.
  • Orders will deduct inventory from these locations only.


Product Sync Settings


  • Tag sync: When importing a product from eBay, the eBay shipping policy name will be added as a tag in Shopify.
  • Product link settings: Enable this if you want to link products based only on SKU, ignoring the title.


General Settings


  • Auto-generate SKUs: If your product doesn’t have an SKU, the app will automatically generate one during import or upload.
  • Automatic end listings: If a Shopify product is deleted or becomes inactive, the linked eBay listing will be automatically ended.


Currency Settings


  • If Shopify and eBay use different currencies, you can define a conversion rate.
  • The app will use this rate to adjust product prices during sync or upload.


That covers all the settings in our application. If you have any questions, feel free to contact our support team. We are here to help!







Updated on: 05/08/2025

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