Articles on: Common Upload Errors

The item specific (xxx) is missing.

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Error 21919303: The item-specific Type is missing. Add Type to this listing, enter a valid value, and then try again.


Under Item Specifics, you may encounter the following errors:

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  • eBay Error: Item Specific Type is missing


  • eBay Error: Item Specific Brand is missing


  • eBay Error: Item Specific Colour is missing


  • eBay Error: Item Specific Size is missing


  • eBay Error: Item Specific Department is missing

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These errors occur for the same reason and can be resolved using the same process.


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Resolution Process:

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We will use “ eBay Error: Item Specific Type is missing” as an example.


Step 1: Verify Profile Settings **

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  • Go to the Dashboard and locate the Profile where the affected products are uploaded.


  • Check the profile settings and ensure that the Shopify attribute is correctly mapped to the corresponding eBay Item Specific.


Step 2: Check Mapped Attributes **

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  • In most cases, this error occurs because the mapped attribute does not have a value assigned in Shopify. Refer to the screenshot below for guidance.

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Solution:

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  1. Add the required value in the Product_Type field within your Shopify store.

  1. Wait a few minutes for the update to sync with our application.

  1. Navigate to the Profile Section in our application where the error occurred.


  1. Edit and update the profile to trigger the update process.


  1. Once completed, the issue should be resolved.

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If you need further assistance, please contact us. We will be more than happy to help you! **


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Updated on: 05/02/2025

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